About the Study
GlobalConsult - Mid-market consulting firm specializing in business transformation and strategic advisory services.
GlobalConsult was drowning in inbound leads with a response lag of 4–6 hours, manual triage, and many cold leads falling through cracks. By deploying Deal Scale's unified lead-capture, AI-based lead-scoring + automated outreach engine, GlobalConsult shrank lead-response time to under 2 minutes, improved demo booking rate from 8% → 30%, and increased monthly new-client revenue by 18%. GlobalConsult scaled inbound without hiring more staff, cut lead leakage, improved conversion quality, and increased revenue, demonstrating how Deal Scale's automation + AI + data backbone delivers real business impact quickly.
Business Challenges
- 1
High inbound lead volume; manual qualification overload (small sales team).
- 2
Slow response times (4–6 hours) — many leads lost before contact.
- 3
No prioritization: all leads treated equally → wasted SDR bandwidth.
- 4
CRM fragmentation: some leads entered via web-form, others via spreadsheet, many duplicates, inconsistent data.
Our Solutions
- 1
Unified lead capture + enrichment: All inbound leads (web-form, API, manual import) routed into canonical lead schema; enriched missing firmographics, de-duped duplicates.
- 2
AI-driven lead scoring & prioritization: Using embedding + firmographic model, leads automatically scored; only top-tier leads (top 25%) routed for immediate outreach.
- 3
Automated multi-channel outreach: High-score leads entered a multi-touch outreach queue (email → SMS → call → calendar link) with dynamic templates + personalization, triggered within minutes.
- 4
CRM sync & pipeline update: Response triggers auto-update CRM, assign to rep, create follow-up tasks; no manual data entry.
- 5
Realtime dashboard & reporting: Live metrics: lead response time, outreach attempts, booked demos, revenue pipeline, conversion rates.
Business Outcomes
Dramatic Response Time Improvement
Cut lead-to-follow-up time from 6 hours to under 2 minutes, ensuring no hot lead goes cold before contact.
Scaled Operations Without Headcount
Same SDR team handled 2.5× leads automatically, eliminating the need for additional hires while increasing revenue.
How It Works
Engage
Instant Lead Engagement
The moment a lead shows interest, our AI Virtual Agent initiates a dynamic, personalized conversation via call or text, ensuring zero delay.
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